AV Rant #807: Shiny Happy Customer Service

Good news from our listeners who contacted SVS and Epson about product troubles. Why LED light feels different from incandescent. Large backyard pool music plans. And “pants-flapping” bass!
Check out Tom’s newest novel, “Touch of Pain”:
https://amzn.to/3JRVzSu
Pictures shown in this episode:
https://flic.kr/s/aHBqjzPeNb
00:00:00 – Intro
Rob watched Season 2 of One-Punch Man. And Tom said he didn’t watch anything…except for Ted Lasso, Foundation, Severance, Mythic Quest, and Open Range. Nope…nothing at all.
00:11:34 – Listeners of the Week
Our Listeners of the Week are Raf, Donald, and Aras for their PayPal donations, plus our 142 Patreon Patrons, including Ken and Chris, as well as Gurinder for buying the print version of Tom’s first novel, “Bob Moore: No Hero”, and Aras for talking us up to Simply Stereo.
We also appreciate the notes of gratitude for keeping the podcast going from: Ken, Gurinder, Donald, Jack, Scott, and Aras. Thank you to everyone for continuing to listen!
In the news:
00:18:08 – News: Xbox Everywhere
Microsoft plans an Xbox Cloud Gaming streaming app for Samsung TVs, and an inexpensive streaming stick for gaming: https://bit.ly/3L3wi7R
– https://avgadgets.com/amazon-luna-cloud-gaming-service-launches/
00:20:51 – News: Sonos Ray & Voice Assistant
“Hey, Sonos!”
Amazon and Google won’t play nice, so Sonos is going their own way. Plus their least expensive SoundBar ever: https://bit.ly/3yuXIkb
00:23:16 – News: LG OLED Micro Lenses
Borrowing tech from mobile OLED screens to boost peak brightness: https://bit.ly/3wmQbBy
Comments:
00:27:51 – Comment: Jason – SVS Kudos
Fast, friendly service that went above and beyond.
00:32:28 – Comment: Jack – Epson Service Satisfies
A better-than-expected outcome when a 5050UB projector had a defect.
00:34:28 – Comment: Enrique – BenQ Projector Deal
We gave a list of under-$1,000 projectors. He found a higher spec BenQ TK800M on sale.
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