Home > Podcast > AV Rant #807: Shiny Happy Customer Service

AV Rant #807: Shiny Happy Customer Service

May 13th, 2022

Good news from our listeners who contacted SVS and Epson about product troubles. Why LED light feels different from incandescent. Large backyard pool music plans. And “pants-flapping” bass!

Check out Tom’s newest novel, “Touch of Pain”:
https://amzn.to/3JRVzSu

Pictures shown in this episode:
https://flic.kr/s/aHBqjzPeNb

00:00:00 – Intro
Rob watched Season 2 of One-Punch Man. And Tom said he didn’t watch anything…except for Ted Lasso, Foundation, Severance, Mythic Quest, and Open Range. Nope…nothing at all.

00:11:34 – Listeners of the Week
Our Listeners of the Week are Raf, Donald, and Aras for their PayPal donations, plus our 142 Patreon Patrons, including Ken and Chris, as well as Gurinder for buying the print version of Tom’s first novel, “Bob Moore: No Hero”, and Aras for talking us up to Simply Stereo.
We also appreciate the notes of gratitude for keeping the podcast going from: Ken, Gurinder, Donald, Jack, Scott, and Aras. Thank you to everyone for continuing to listen!

In the news:

00:18:08 – News: Xbox Everywhere
Microsoft plans an Xbox Cloud Gaming streaming app for Samsung TVs, and an inexpensive streaming stick for gaming: https://bit.ly/3L3wi7R
– https://avgadgets.com/amazon-luna-cloud-gaming-service-launches/

00:20:51 – News: Sonos Ray & Voice Assistant
“Hey, Sonos!”
Amazon and Google won’t play nice, so Sonos is going their own way. Plus their least expensive SoundBar ever: https://bit.ly/3yuXIkb

00:23:16 – News: LG OLED Micro Lenses
Borrowing tech from mobile OLED screens to boost peak brightness: https://bit.ly/3wmQbBy

Comments:

00:27:51 – Comment: Jason – SVS Kudos
Fast, friendly service that went above and beyond.

00:32:28 – Comment: Jack – Epson Service Satisfies
A better-than-expected outcome when a 5050UB projector had a defect.

00:34:28 – Comment: Enrique – BenQ Projector Deal
We gave a list of under-$1,000 projectors. He found a higher spec BenQ TK800M on sale.

QUESTIONS:

00:37:28 – Kiran: Headphone Frequency Extension
Why do headphone frequency response specs extend below 20 Hz?

00:42:18 – Dan: Wire, Power, and Why LED Lighting Looks Weird
Dan gets our thoughts on lots of topics: soft muting circuitry, Denon vs Marantz, Kimber Kable, SurgeX, why LED lights feel different than incandescent, and installer-only remotes.

01:13:55 – Ken: Large Backyard Music System
Ken’s friend has a large backyard and pool, but limited outdoor speaker placement options, and a $2,000 budget. We cover Receiver, speaker, and wire choices. Plus extending WiFi outdoors.
– Onkyo TX-NR6100: https://amzn.to/3N7Q03H
– Dayton IO8XT: https://bit.ly/3N5SD6e
– https://avgadgets.com/best-outdoor-speakers/
– Belden underground speaker wire: https://bit.ly/3FyPqtc
– TP-Link outdoor Access Point: https://amzn.to/3yuzaI5

01:28:31 – Zach: LG C1 OLED Settings
We take a stab at fixing some auto-dimming.

01:35:04 – Scott: In-Wall Speaker Grills
Are grills and stretched fabric two layers too many?

01:38:05 – Travis: Challenging Room, $500 Speakers
Travis’ friend wants a speaker upgrade for a large, echoey art studio, on a budget.
– KEF Q350 from A4L: https://bit.ly/3l67ilC
– Elac Debut 2.0 B6.2: https://amzn.to/3stH7tf

01:44:10 – Chris: Pants-Flapping Bass
Is his theater “fully pressurized”? If so, why aren’t his pants flapping?
– Bass EQ: https://bit.ly/3spRA9m
– Bass Demo Disc files: https://bit.ly/39MQii1
– HT Demos: https://bit.ly/3yrkLws

01:52:08 – Aras: Speaker Driver Compression
We start by revisiting Aras’ Living Room and huge subwoofer plans. Then dig into speaker driver compression, what it sounds like, whether he needs to worry, and speaker longevity.
– https://avgadgets.com/best-ac-solution-for-your-home-theater/
– https://avgadgets.com/help-i-damaged-my-speaker-driver/
– American Idol (bad) recording that sounds similar to driver compression: https://youtu.be/HoNjNcrtKnQ

Thanks for listening. Check out our Facebook Page. Click here for our YouTube channel where you can see the recordings of our show videos. Download Tom’s FREE superhero-themed ebook Bob Moore: No Hero wherever ebooks are sold (or given away in this case). Visit Tom's website for download links as well as links for the two full-length followups -  Bob Moore: Desperate Times and Bob Moore: Hostile Territory. Check out AVGadgets.com where Tom is the new Editor-in-Chief! Download Tom's NEWEST book, Touch of Pain from Amazon now!
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